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Travel Industry Marketing Trends

As the travel industry grows, marketing strategies must adapt in order to keep up. So whether you are just starting out in the travel industry or you are looking for new ideas, read on for marketing tips that will help your business succeed. This article will explore some of the latest marketing trends and how travel brands can use them. We will also discuss some tried-and-true marketing techniques that should not be overlooked.


Remarketing is a powerful marketing tool that travel companies can use to reach new customers. By targeting ads to users who have previously visited your website or booked a trip with you, you can increase the chances that they will return and book again. Remarketing can be done through various platforms, such as Google AdWords, Facebook Ads, and Twitter Ads. You can also use remarketing to upsell customers on higher-priced products or services.

Online Travel Directories

When planning a trip, people will often search for travel businesses in their destination city. Listing your company on online directories is another excellent way to reach new customers. By being listed on popular directories, such as TripAdvisor and Yelp, you can make it easy for potential customers to find you.

Social Media Marketing

Social media marketing is also essential for any business in the travel industry. With over two billion active users on social media platforms like Facebook and Instagram, your brand has a huge potential audience. Creating engaging content and running targeted ads on social media can help you reach new customers and grow your business. Social media marketing isn't a new trend; however, with more and more people using social media, it's more important than ever to have a strong presence on these platforms.

Email Marketing

Email marketing is another effective marketing technique that travel brands can use. Collecting email addresses from customers and prospects allows you to stay in touch with them and build relationships over time. You can use email marketing to promote new products or services, send special offers, or just keep your customers updated on what's going on with your business. Email marketing is a great way to nurture leads and convert them into customers down the line.

Content Marketing

Content marketing is also a valuable marketing tool for travel companies. Creating helpful and informative content can attract new visitors to your website and build trust with potential customers. You can use content marketing for blogging about travel tips, writing destination guides, or creating videos about your products or services. If you are creative with your content marketing, you can really stand out from the competition.

Paid Search Advertising

Paid search advertising is another effective marketing strategy that travel brands can use. By targeting ads to users searching for terms related to your business, you can reach potential customers who are already interested in what you offer. Paid search advertising can be done through platforms like Google AdWords and Bing Ads.

Augmented and Virtual Reality

Augmented Reality (AR) and Virtual Reality (VR) are two cutting-edge marketing tools that are just starting to be used in the travel industry. These technologies have the potential to revolutionize the way that travel brands market themselves and their products. AR can be used to provide potential customers with a realistic preview of what your product or service will look like. Conversely, VR can transport users to another location entirely, immersing them in an experience they will never forget.

AI Chatbots

AI Chatbots are another marketing trend that is starting to gain traction in the travel industry. Chatbots are computer programs that can mimic human conversation. They can be used to provide customer support or to answer questions about your product or service. In today's world, 13% of US consumers expect brands to respond within the first hour of reaching out on social media, while 76% expect a response in the first 24 hours, according to Sprout Social. Travel companies can use chatbots on their websites or on popular messaging platforms like Facebook Messenger.

TikTok for Travel

The epic rise of TikTok has created a new space for the travel industry. Travelers are looking to experience new places, and travel brands that use apps like TikTok have a better chance of landing those critical views. As short-form videos become more popular, brands use them to share their stories and connect with potential customers. For example, Delta Airlines created a series of TikTok videos featuring staff members lip-syncing to popular songs. These videos were designed to make Delta feel more relatable and approachable to potential customers. Video content is king when it comes to digital marketing. It is one of the most effective ways to reach and engage with potential customers.

Facebook Ads

Facebook ads are a great way to reach new customers. With the highest return on investment, Facebook ads allow brands to target users. You can target ads to people based on their interests, demographics, and even their location. For example, suppose you are a travel company specializing in beach vacations. In that case, you could target ads to people who live in coastal areas or have expressed an interest in travel destinations like the Caribbean or Hawaii.

Google AdWords

Google AdWords is another effective marketing tool for travel companies seeing a rise in popularity. AdWords allows you to place ads on Google search results pages and websites that are part of the Google Display Network. You can target your ads to people based on their search terms, location, and even the type of device they are using. While AdWords isn't new, the travel industry is relying more heavily on the tool.

Hiring Outside Marketing Agencies

As marketing trends continue to change and evolve, many travel companies find it challenging to keep up. For this reason, hiring outside marketing agencies has become a popular trend. These agencies can help you stay up-to-date with the latest marketing trends and even manage your marketing campaigns. While hiring an outside agency will cost you money, it can be worth it if it means that your marketing campaigns are more successful.

Marketing Automation

Marketing automation is another digital marketing trend that is on the rise. Marketing automation refers to the use of software to automate marketing tasks. This can include anything from sending email newsletters to creating social media posts. Many travel companies are using marketing automation to save time and resources.

Using Influencers

Influencer marketing is a type of marketing that involves partnering with individuals who have a large following on social media. These influencers can help promote your brand to their followers. In the travel industry, influencers can be used to promote travel destinations, hotels, resorts, and even airlines. Brands that partner with influencers often see a rise in their engagement on social media and even report increased sales after the partnership.

So whether you're a travel company just getting started or one in the business for years, it's crucial to stay up-to-date on the latest marketing trends. By using some of the techniques mentioned above, you can reach new customers and grow your business. What marketing strategies are you using to reach potential customers? Let us know in the comments below!

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